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The Logic of Code

2014 July 13
by Greg
kid coding

Some months ago, I downloaded the Kodable app for my 4 year-old, which boasts that it can teach toddlers how to code before they can read.  My programming skills are pretty basic, but I like the idea of giving my child a head start.

Many of today’s business and political leaders stress that coding has become an essential skill for the digital age and there’s been an avalanche of new services—from classes and training programs to free online resources like Code Academy and—to meet the demand.

Yet long tech columnist Kevin Maney disagrees.  In a recent piece in Newsweek, he writes that by the time today’s pre-teens reach the job market, they “will find that coding skills are about as valuable as cursive handwriting.”  To many tech denizens, that’s apostasy, but he has a point.  Preparing for the future will take much more than writing command lines.

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Transformation Starts With Data

2014 July 9
Transformation starts with data

Charles Kuralt once remarked that New York isn’t really a big city at all, but a lot of small villages sitting right next to one another, each one fairly oblivious to the others.  The same can be said for countries and industries.  We tend to create our own microcosms.

That kind of thing becomes more clear when you go from one culture to another.  Switch countries—or even industries—and it quickly strikes you how people can have vastly different perspectives about the world, which can lead to serious problems.

Companies have similar challenges.  Managers use data to recognize emerging patterns in the marketplace and then coordinate the actions of all the disparate villages within their enterprise.  Clearly, as the world becomes more volatile, there’s a need to change how our organizations manage information.  Recently, I talked to a company which is doing just that.

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Even In An Age of Uncertainty, Managers Still Must Decide

2014 July 6
Roger L Martin

Most managers take it for granted that the world has become much more volatile and complex and that we need to constantly adapt.  The days when we could simply plan and execute a strategy and hope to effectively compete are long gone.

So it was notable, to say the least, when Roger Martin recently wrote in Harvard Business Review that he thinks that all the talk about adaptive strategy is a cop-out.  In his mind, it is just a way for managers to get out of making hard, dangerous choices.

It’s tempting to dismiss his objections out of hand, but Martin, a former partner at the Monitor Group and Dean of the Rotman School of Management, has been one of the sharpest strategic thinkers for over two decades.  While I don’t agree with much of his argument, he does make some important points that need to be addressed.

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What Tim Geithner Can Teach Us About Dealing With A Crisis

2014 July 2
by Greg

Tim Geithner is not America’s sweetheart.  Over the past six years, the former Treasury Secretary and central banker has been accused of being just about everything, from a rapacious capitalist working in the service of bankers to a pure unadulterated socialist.

Yet whatever you think of Geithner, his memoir, Stress Test, is a book that everybody in a position of responsibility—or hopes to be someday—should read.  It offers an excellent first-hand account of what it’s like to operate at the center of a crisis.

True crises are rare.  By their nature, they are unusual and unexpected.  Crises break out when seemingly manageable risks take on a life of their own and spin out of control.   When that happens, there is no easy guide, no clear rules to follow.  Still, you have to make hard choices and that has consequences.  Geithner offers some rare insight into what that’s like.

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Is Disruption Dead?

2014 June 29

In 1997, a little known Harvard professor named Clayton Christensen published a surprise bestseller called The Innovator’s Dilemma, where he coined the term disruptive technology, which later evolved into disruptive innovation and became a mantra for the digital age.

Yet in a well argued piece in The New Yorker, his colleague at Harvard, the celebrated historian Jill Lepore, cries foul.  She calls disruptive innovation a “competitive strategy for an age seized by terror.”  “Transfixed by change,” she writes, “it’s blind to continuity.”

It’s not just Christensen’s theories that Lepore opposes, but what she calls the “rhetoric of disruption” which leads us to seek change for change’s sake, undermining productive stability.  She also points out that disruption is no panacea and leads to failure more often than it does to success.   So, is it time to rethink our culture of disruption?

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How To Manage The Skills Gap

2014 June 25
by Greg

In the late 90’s McKinsey declared the war for talent and argued that, in a knowledge economy, having the right people is even more important than having the right strategy or technology.  Recruiting and retaining the “best and the brightest” became a corporate mantra.

Yet today, the firm is more concerned with the skills gap. In data science, for example it estimates a shortfall of 140,000 to 190,000 data scientists and 1.5 million managers who have the skills needed to use the insights to drive decisions. But even that understates the problem.

With technology accelerating change in the marketplace and automation replacing highly skilled workers with robots, the decision to invest in any particular set of skills is far from obvious.  Empty platitudes about “upgrading skills” and “investing in our people” will not suffice.  We need to start thinking seriously about viable strategies to manage the skills gap.

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How To Create A Culture Of Change

2014 June 22
by Greg
culture of change

Tony Hsieh, the phenomenally successful CEO of Zappos likes to say that, “your brand is your culture” and believes so strongly in preserving his that he offers new recruits $1000 to quit.  Anybody who doesn’t fit in will happily take the money and run.

While few managers are as steadfast in their resolve to build and maintain a strong corporate culture, it’s hard to find anyone who doesn’t believe in its importance.  It’s the third rail of corporate life.  You simply don’t mess with a company’s culture.

Yet a culture can also hold you back.  Blockbuster and Kodak both had strong corporate cultures and in both cases, ingrained attitudes contributed to their demise.  Excessive reverence of culture makes it difficult to adapt to new realities and therein lies the dilemma. We need to honor a culture’s values even as we adopt new ideas and practices.

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4 Content Marketing Myths

2014 June 18
by Greg
Call me mister

Technology transforms marketing in waves.  New platforms like search engines, social media and the mobile web create amazing opportunities, but leave marketers scrambling to develop the talent and tactics to capitalize on them.

Before long, false gurus emerge.  These “instant experts” are like umbrella salesmen in a Manhattan rainstorm. They have no special talent or skills, but thrive because they happen to be at the right place at the right time.  Before long, misinformation grows into myth.

That’s been especially true of content marketing.  Unlike search engines or the mobile web, content feels familiar, we’ve all watched TV and read magazines.  So for brand planners who’ve spent their careers developing strategy for ad campaigns, content doesn’t seem like it should be so different.  Unfortunately, it is and that’s why content marketers are failing.

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Strategy In A Networked World

2014 June 15
James Bond Chess

Legendary strategists have long been compared to master chess players, who know the positions and capabilities of each piece on the board and are capable of thinking several moves ahead.  Historically, that’s been a smart way to run businesses too.

The boundaries were marked by clear industry lines, the timelines defined by strict accounting periods and the players well known.  Through clever planning and effective execution, you could create important efficiencies in crucial areas and attain dominance.

Yet strategy is no longer a game of chess because the board is no longer set out in orderly lines.  Industries have become boundless and permeable.  Competitive threats and transformative opportunities can come from anywhere.  Strategy, therefore, is no longer a punctuated series of moves, but a process of deepening and widening connections.

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The Problem With Data Journalism

2014 June 11
by Greg
Nate Silver

Journalism has been thoroughly disrupted over the past decade.  News organizations, especially newspapers, have come under heavy financial pressure, news bureaus have been closed or consolidated and journalists have had to rethink their profession.

Yet amidst the rubble a new form of the craft has emerged—data journalism.  Rather than pounding a physical beat and cultivating human sources, this new breed immerses itself in statistical data and policy papers.

Two paragons of the new form, Nate Silver and Ezra Klein, have recently left traditional outlets to create their own news organizations, FiveThirtyEight and Vox, respectively.  Yet, now it looks like the model might not be as scalable as it first appeared and these new ventures already seem to be struggling.  Data journalism, for all its promise, has a problem.

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