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	<title>Comments on: The Stupidity of Crowds</title>
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		<title>By: Greg</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-4833</link>
		<dc:creator>Greg</dc:creator>
		<pubDate>Mon, 22 Nov 2010 05:59:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-4833</guid>
		<description>Chris,

I&#039;m not sure it&#039;s such a classic example, but I can see how it might happen with some keywords.  However, there is so much &quot;long tail&quot; arbitrage going on I doubt it&#039;s significant.

To the best of my knowledge, the term is usually used in connection with bidding wars for companies which almost always result in the winner losing a substantial amount of money.

- Greg</description>
		<content:encoded><![CDATA[<p>Chris,</p>
<p>I&#8217;m not sure it&#8217;s such a classic example, but I can see how it might happen with some keywords.  However, there is so much &#8220;long tail&#8221; arbitrage going on I doubt it&#8217;s significant.</p>
<p>To the best of my knowledge, the term is usually used in connection with bidding wars for companies which almost always result in the winner losing a substantial amount of money.</p>
<p>- Greg</p>
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		<title>By: Chris Chaplow</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-4831</link>
		<dc:creator>Chris Chaplow</dc:creator>
		<pubDate>Sun, 21 Nov 2010 22:21:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-4831</guid>
		<description>Good article Greg.

I always find it interesting to click through your links and learn more. 
I must admit, I had not heard of  the phrase &quot;winner&#039;s curse&quot;.    Notice  in the Wikipedia article on this subject it cites Pay per Click advertising as a classic example of the &#039;winner&#039;s curse&#039;.  That would be an interesting one to flesh out.</description>
		<content:encoded><![CDATA[<p>Good article Greg.</p>
<p>I always find it interesting to click through your links and learn more.<br />
I must admit, I had not heard of  the phrase &#8220;winner&#8217;s curse&#8221;.    Notice  in the Wikipedia article on this subject it cites Pay per Click advertising as a classic example of the &#8216;winner&#8217;s curse&#8217;.  That would be an interesting one to flesh out.</p>
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		<title>By: Greg</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3628</link>
		<dc:creator>Greg</dc:creator>
		<pubDate>Wed, 16 Jun 2010 07:41:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3628</guid>
		<description>Alan,

You are right about Surowiecki&#039;s book.  He does indeed give both sides to the story and offers good examples where crowds go wrong.  I apologize to you and Mr. Surowiecki if I wasn&#039;t clear on that point.

As for the Millennium Bridge, the people weren&#039;t being stupid, but the crowd was and I think that is the key point.  Lots of perfectly rational people can create a stupid crowd.

Thanks for the book suggestion.  I&#039;ll check it out.

And of course, thanks for a great comment.

- Greg</description>
		<content:encoded><![CDATA[<p>Alan,</p>
<p>You are right about Surowiecki&#8217;s book.  He does indeed give both sides to the story and offers good examples where crowds go wrong.  I apologize to you and Mr. Surowiecki if I wasn&#8217;t clear on that point.</p>
<p>As for the Millennium Bridge, the people weren&#8217;t being stupid, but the crowd was and I think that is the key point.  Lots of perfectly rational people can create a stupid crowd.</p>
<p>Thanks for the book suggestion.  I&#8217;ll check it out.</p>
<p>And of course, thanks for a great comment.</p>
<p>- Greg</p>
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		<title>By: Alan Jones</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3626</link>
		<dc:creator>Alan Jones</dc:creator>
		<pubDate>Wed, 16 Jun 2010 05:56:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3626</guid>
		<description>It is always worthwhile blogging on a trend that has got out of hand but I think that your article is selling Surowiecki short. His book is at pains to explain the factors that ensure that crowds are wise and these include the need for divergent opinions, a degree of market knowledge etc. 
Furthermore I&#039;m not sure that the Millennium Bridge example is a case of stupidity - it is more a natural instinct to stay balanced that created unforeseen &#039;waves&#039; in the bridge structure. Of course some of the other actions that you mention (jumping off the Brooklyn Bridge) are brilliantly explained in the book by Robert Cialdini - Influence : The Psychology of Persuasion. Mass suicide as seen in the Jonestown incident when 909 members of the Jim Jones cult in Guyana quietly queued up to drink poison can be explained by the concept of Social Proof. No psychoogist would term these people stupid, they felt that they were behaving rationally because they were following the actions of others in an environment where they were unsure of their bearings and how to behave. 
The Wisdom of Crowds is an inspiring book to me not so much because it identifies how markets behave but in that it has a democratic urge to value divergent opinions and voices. This should be a wake up call for all CEOs who think that only those in the C-Suite can make credible decisions. Engaging with employees may well deliver far better results...</description>
		<content:encoded><![CDATA[<p>It is always worthwhile blogging on a trend that has got out of hand but I think that your article is selling Surowiecki short. His book is at pains to explain the factors that ensure that crowds are wise and these include the need for divergent opinions, a degree of market knowledge etc.<br />
Furthermore I&#8217;m not sure that the Millennium Bridge example is a case of stupidity &#8211; it is more a natural instinct to stay balanced that created unforeseen &#8216;waves&#8217; in the bridge structure. Of course some of the other actions that you mention (jumping off the Brooklyn Bridge) are brilliantly explained in the book by Robert Cialdini &#8211; Influence : The Psychology of Persuasion. Mass suicide as seen in the Jonestown incident when 909 members of the Jim Jones cult in Guyana quietly queued up to drink poison can be explained by the concept of Social Proof. No psychoogist would term these people stupid, they felt that they were behaving rationally because they were following the actions of others in an environment where they were unsure of their bearings and how to behave.<br />
The Wisdom of Crowds is an inspiring book to me not so much because it identifies how markets behave but in that it has a democratic urge to value divergent opinions and voices. This should be a wake up call for all CEOs who think that only those in the C-Suite can make credible decisions. Engaging with employees may well deliver far better results&#8230;</p>
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		<title>By: Greg</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3084</link>
		<dc:creator>Greg</dc:creator>
		<pubDate>Mon, 29 Mar 2010 13:06:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3084</guid>
		<description>Lisa,

As alway, thanks for your input.

- Greg</description>
		<content:encoded><![CDATA[<p>Lisa,</p>
<p>As alway, thanks for your input.</p>
<p>- Greg</p>
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		<title>By: Lisa</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3083</link>
		<dc:creator>Lisa</dc:creator>
		<pubDate>Sun, 28 Mar 2010 23:21:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3083</guid>
		<description>Hi Greg,
I like Michael Cerkas&#039;s point of view along with yours.
As far as being recognized for talent verses price I do believe &quot;the cream always rises to the top&quot; and of couse &quot;there is a big difference between chicken do-do and chicken salad&quot; As an old retailer the rule was always &quot;sell to the masses not the asses.&quot;
In a very broad arena, I don&#039;t think its changed much. 
As always, thank you for your insight.
Lisa</description>
		<content:encoded><![CDATA[<p>Hi Greg,<br />
I like Michael Cerkas&#8217;s point of view along with yours.<br />
As far as being recognized for talent verses price I do believe &#8220;the cream always rises to the top&#8221; and of couse &#8220;there is a big difference between chicken do-do and chicken salad&#8221; As an old retailer the rule was always &#8220;sell to the masses not the asses.&#8221;<br />
In a very broad arena, I don&#8217;t think its changed much.<br />
As always, thank you for your insight.<br />
Lisa</p>
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		<title>By: Lisa</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3082</link>
		<dc:creator>Lisa</dc:creator>
		<pubDate>Sun, 28 Mar 2010 23:13:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3082</guid>
		<description>Hi Michael,
I like your point of view. &quot;The cream always rises to the top.&quot;
Lisa</description>
		<content:encoded><![CDATA[<p>Hi Michael,<br />
I like your point of view. &#8220;The cream always rises to the top.&#8221;<br />
Lisa</p>
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		<title>By: Greg</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3066</link>
		<dc:creator>Greg</dc:creator>
		<pubDate>Fri, 26 Mar 2010 08:02:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3066</guid>
		<description>Eric.

Thanks for your comment.  Creating some separation does indeed help to fend off the dark side of crowds.  Whether that involves circuit breakers on stock exchanges or moderators that are able to pull the plug.  We have more control over the electronic world than the real one.

However it&#039;s important to be careful, electronic markets crash the same way that real life ones do.

- Greg</description>
		<content:encoded><![CDATA[<p>Eric.</p>
<p>Thanks for your comment.  Creating some separation does indeed help to fend off the dark side of crowds.  Whether that involves circuit breakers on stock exchanges or moderators that are able to pull the plug.  We have more control over the electronic world than the real one.</p>
<p>However it&#8217;s important to be careful, electronic markets crash the same way that real life ones do.</p>
<p>- Greg</p>
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		<title>By: Eric Goldman</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3065</link>
		<dc:creator>Eric Goldman</dc:creator>
		<pubDate>Fri, 26 Mar 2010 04:08:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3065</guid>
		<description>Greg;
Great post - thanks again for making me think of things other than the daily toil.
Paraphrasing what I think has been said above: crowds can be a Massive Ass, or an amazing hive of intelligence, and it&#039;s good to be able to tell the difference. 
Reading your examples, Greg, and many of the comments, the good crowd-sourcing examples were mostly virtual crowds, while many of the not-so-happy results involved people meeting in person. It seems to make sense – alone in front of the computer, you can’t feel the heat of the angry mob or get caught up in its fear and excitement, or its stupidity. Your safe, easily switched–off virtual layer insulates you and cools your emotions. You read something one of the crowd says; lean back, stroke your chin; mutter, “you’re full of it,” or pound the desk in admiration or anger. And then, emotions vented in a way you could not do in a face-to-face meeting, you type a more measured response.
I’m not saying that one can’t have good crowds made up of real people, or that there aren’t bad ones composed of virtual meanies. Specialist task teams really do work and there are some evil virtual groups out there. It’s just that when used for “good purposes” the advantages of groupthink are there for negligible cost. All that collective brainpower without the crowd as Massive Ass.
Fred Brooks, of The Mythical Man Month fame, would be astonished. A way to run a huge software development team and not lose most of the assembled skill to overhead. If you’re like me and think technology is now our only hope for saving the planet and ourselves (along with a huge mindshift, but that’s another story), then huge groupthink projects may be one way to a cleaner future. It’s not a perpetual-motion smoke and mirrors trick, but it seems you really can add mental power to virtual teams at close to one for one efficiencies. So count me in for these virtual-think-tanks on steroids. It’s not perfection in terms of what our heads can achieve, but it is a way to inch us closer towards it.
.-= Eric Goldman´s last blog ..&lt;a href=&quot;http://www.inbound-marketing-automation.ca/blog/2010/03/19/b2b-print-needs-a-lifeboat/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=rss&quot; rel=&quot;nofollow&quot;&gt;B2B Print Publishing: Looking for a Lifeboat&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Greg;<br />
Great post &#8211; thanks again for making me think of things other than the daily toil.<br />
Paraphrasing what I think has been said above: crowds can be a Massive Ass, or an amazing hive of intelligence, and it&#8217;s good to be able to tell the difference.<br />
Reading your examples, Greg, and many of the comments, the good crowd-sourcing examples were mostly virtual crowds, while many of the not-so-happy results involved people meeting in person. It seems to make sense – alone in front of the computer, you can’t feel the heat of the angry mob or get caught up in its fear and excitement, or its stupidity. Your safe, easily switched–off virtual layer insulates you and cools your emotions. You read something one of the crowd says; lean back, stroke your chin; mutter, “you’re full of it,” or pound the desk in admiration or anger. And then, emotions vented in a way you could not do in a face-to-face meeting, you type a more measured response.<br />
I’m not saying that one can’t have good crowds made up of real people, or that there aren’t bad ones composed of virtual meanies. Specialist task teams really do work and there are some evil virtual groups out there. It’s just that when used for “good purposes” the advantages of groupthink are there for negligible cost. All that collective brainpower without the crowd as Massive Ass.<br />
Fred Brooks, of The Mythical Man Month fame, would be astonished. A way to run a huge software development team and not lose most of the assembled skill to overhead. If you’re like me and think technology is now our only hope for saving the planet and ourselves (along with a huge mindshift, but that’s another story), then huge groupthink projects may be one way to a cleaner future. It’s not a perpetual-motion smoke and mirrors trick, but it seems you really can add mental power to virtual teams at close to one for one efficiencies. So count me in for these virtual-think-tanks on steroids. It’s not perfection in terms of what our heads can achieve, but it is a way to inch us closer towards it.<br />
.-= Eric Goldman´s last blog ..<a href="http://www.inbound-marketing-automation.ca/blog/2010/03/19/b2b-print-needs-a-lifeboat/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=rss" rel="nofollow">B2B Print Publishing: Looking for a Lifeboat</a> =-.</p>
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		<title>By: Danny Galic</title>
		<link>http://www.digitaltonto.com/2010/the-stupidity-of-crowds/comment-page-1/#comment-3062</link>
		<dc:creator>Danny Galic</dc:creator>
		<pubDate>Thu, 25 Mar 2010 18:32:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.digitaltonto.com/?p=1480#comment-3062</guid>
		<description>Correct me if I am wrong, Scrum&#039;s strength is to establish working teams that are NOT crossfunction in the sense that it requires a team of developers ( coders ) that have slight aspects of different disciplines ie all generalists.

If we move along the sliding scale of &#039;different&#039; backgrounds, I would conclude that the opportunity of having QA and BSA&#039;s is a non-starter within Scrum because these would be specialists.  That being said, it would imply that the closer proximity of  &#039;group think&#039; within a Scrum teams would occur due to its like minded assembly.  &quot;That widget is awesome!&quot;. - but is it useful?</description>
		<content:encoded><![CDATA[<p>Correct me if I am wrong, Scrum&#8217;s strength is to establish working teams that are NOT crossfunction in the sense that it requires a team of developers ( coders ) that have slight aspects of different disciplines ie all generalists.</p>
<p>If we move along the sliding scale of &#8216;different&#8217; backgrounds, I would conclude that the opportunity of having QA and BSA&#8217;s is a non-starter within Scrum because these would be specialists.  That being said, it would imply that the closer proximity of  &#8216;group think&#8217; within a Scrum teams would occur due to its like minded assembly.  &#8220;That widget is awesome!&#8221;. &#8211; but is it useful?</p>
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